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Ordering & Payments

What is NovaVory?

NovaVory is an online store offering trending, high-quality products across categories like home gadgets, beauty, fitness, and lifestyle — all designed to make life easier.

 

How do I place an order?

Browse our products, add them to your cart, and proceed to checkout. You can safely pay via PayPal, Stripe, or Debit/Credit Card.

 

Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within 12 hours of placement. After processing, changes aren’t possible. Please contact info@silver-bat-732689.hostingersite.com immediately for help.

Which payment methods do you accept?

We accept PayPal, Stripe, and all major credit/debit cards (Visa, MasterCard, etc.).

 

Are my payments secure?

Yes — all transactions are processed through secure, encrypted gateways to protect your financial information.

 

Shipping & Delivery

How long does it take to process my order?

Orders are processed within 1–3 business days after payment confirmation.

How long does delivery take?

Estimated delivery times:

  • Local (Pakistan): 3–7 business days
  • International: 7–15 business days
Do you offer free shipping?

Yes! All orders include free standard shipping, no hidden costs.

How can I track my order?

Once your order ships, you’ll receive an email with tracking details and courier information.

What happens if my order is delayed?

Sometimes courier or customs delays occur. If your package hasn’t arrived within the expected time, email info@silver-bat-732689.hostingersite.com — we’ll assist right away.

Returns, Refunds & Exchanges

What is your return policy?

You can return most products within 14 days of delivery if they’re unused and in original packaging.

How do I request a return?

Email info@silver-bat-732689.hostingersite.com with your order number, reason for return, and product photos (if damaged).

What if I receive a damaged or wrong product?

We’ll replace or refund items that arrive damaged or incorrect — contact us within 48 hours of delivery.

How long does it take to receive a refund?

Refunds are processed within 5–10 business days after the returned item is received and inspected.

 

Are there any items that cannot be returned?

Yes — hygiene products (like skincare tools or personal use items) can’t be returned once opened for safety reasons

Account, Support & Other Questions

Do I need an account to place an order?

No, you can check out as a guest — but creating an account helps you track orders easily.

I haven't received my order. What should I do?

Email us at info@silver-bat-732689.hostingersite.com or fill out the form on our Contact Us page.

How do I stay updated with NovaVory offers?

Subscribe to our newsletter to receive updates on new arrivals, special promotions, and trending products.

Didn’t find what you’re looking for?

Contact us anytime at info@silver-bat-732689.hostingersite.com — our team will respond within 24–48 hours.