Privacy Policy

1. Introduction

Welcome to Novavory. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and your rights regarding your information.

2. Information We Collect

We collect information to operate our site and provide services to you. This includes:

• Account & Order Information: name, email, phone, billing & shipping address, order details.
• Payment Information: payment details required for completing transactions (we don’t store card numbers — all payments are processed securely through third-party gateways).
• Technical & Usage Data: IP address, browser type, device info, pages visited, and analytics data.
• Communications: messages, support requests, or reviews sent by you.
• Marketing Data: preferences for marketing communications (if opted in).

3. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Provide customer support
• Improve our website and services
• Send order confirmations, shipping updates, and promotions (if you subscribe)
• Prevent fraud and ensure website security

4. Legal Basis for Processing

If you are from regions like the EU, our legal bases include:

• Fulfilling contracts (orders, shipping)
• Legitimate interests (fraud prevention, analytics)
• Consent (marketing, cookies where required)

5. Cookies & Tracking

We use cookies to remember preferences, enhance user experience, and gather analytics. You can disable cookies in your browser settings, but some site functions may not work properly if you do.

6. Third-Party Services

We may share data with trusted third parties:

• Payment processors (PayPal, Stripe)
• Shipping partners
• Analytics or advertising providers
  Each has its own privacy policy and processes data under those terms.

7. How We Protect Your Data

We use industry-standard security measures to protect your information. While we strive for full protection, no online system is 100% secure, so please use strong passwords and report any suspicious activity to us immediately.

8. Data Retention

We retain your information as long as necessary to provide services, comply with law, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

9. Your Rights

Depending on your region, you may have rights to:

• Access or correct your data
• Request deletion or restriction
• Object to processing
• Withdraw marketing consent at any time
  To exercise these rights, email us at info@silver-bat-732689.hostingersite.com.

10. International Transfers

Your data may be processed or stored in countries other than your own. We ensure safeguards to protect your information during such transfers.

11. Children

Our services are not meant for children under 16. We don’t knowingly collect their data. If such information is found, we delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When updated, we’ll revise the effective date above. Continued use of our website after updates means you accept the new policy.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:
Novavory
Email: info@silver-bat-732689.hostingersite.com